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The Sales role, dual roles, and the shared Inbox

Give someone working leads and bookings a seat of their own — without handing them your login or your dollar figures.

Sales is a team role built for someone who works leads and bookings but shouldn't have full admin access — a booking agent, a front-desk hire, a seasonal salesperson.

What Sales can see and do

  • Leads, clients, bookings, hunt types, areas, seasons, Draws, the calendar, and Availability — the working surfaces, not account settings or billing.
  • The Broadcast page and Inbox, for messaging leads and clients.

Sales never sees dollar figures. Activity that mentions money — a payment logged, an invoice sent, an add-on billed — shows to Sales with the amount hidden, so they can see that something happened without seeing what it cost.

Dual roles

A team member isn't locked to one role. Toggle "Also a salesperson" or "Also a cook" on anyone's profile to add that access on top of their primary role — a guide who also handles sales calls, or an admin who also cooks camp meals.

Shared Inbox

Inbox is a shared view of lead and client replies, so a message doesn't get missed because it landed in one person's head instead of a shared queue. It's currently in Beta.

The Sales role is on the Business and Elite plans. Inbox is available on every plan.