Filling last-minute cancellations with cancellation hunts
When a hunt opens up, broadcast the opening to your leads and fill the slot fast.
A cancellation hunt is a slot that opens up unexpectedly — a hunter cancels and you suddenly have an opening to fill before the season window closes. Instead of letting it go empty, broadcast the opening to your unconverted leads in a single message.
How to broadcast a cancellation hunt
- Open Clients and choose Broadcast.
- Turn on "Include leads" so the message reaches unconverted prospects, not just existing clients.
- Write the opening — the hunt, the dates, and how to claim it — then send.
- Replies land on the lead's timeline so you can book the first taker.
Who receives it
Broadcasts target your selected audience by status. Leads already marked Won, Lost, or Spam are excluded by default so you only message live prospects — you can widen or narrow the audience with the status filters before sending.
Broadcast messaging — including cancellation-hunt blasts to leads — is a Business-plan feature. Email always sends; SMS sends only to recipients who have consented to text messaging.